Making Contact

Subject Summary

Whether it is an incoming telephone enquiry or a prospective outgoing sales call, this course will equip you with the skills to book that all important appointment. Gain the right information, understand the prospects requirements and maximise all the Club’s enquiries.

Topics covered during the day

Telephone techniques
Build rapport quickly
Book appointments easily
Body language
Match Club benefits to customers requirements

Who would benefit from the day?

Individuals that handle enquiries regarding Membership, Golf Days and Event bookings. Ideally suited to those that have attended the Lead Generation course. Make the best use of the results from the Marketing activity.
The course is restricted to just 12 delegates per venue to ensure all attendees will achieve their personal objectives.

Fee includes:

A comprehensive course manual and progress follow up.
Tea, coffee, water, soft drinks, biscuits and fruit provided throughout the day
Additional:
Lunch options will be sent through with booking confirmation.

Click here to Contact us for further information or call 01865 582365